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Creating an account

You can browse and search approved posts without an account. To report an item, message another user, or track your own posts, you'll need to sign up.

Signing up

  1. Go to Register and fill in your name, email, and a password (at least 8 characters).
  2. You'll be signed in automatically and taken to your dashboard.

Every account created this way is a regular User account — this covers everyone who wants to report items, browse, and message other users.

Logging in

Use Log in with the email and password you signed up with. If you're already signed in, the top-right corner of the site shows your avatar instead of a login link — click it for a menu with your account options and Log out.

Account roles

RoleWhat they can do
UserReport lost/found items, browse and search, message other users about their reports, track and edit their own reports
ModeratorEverything a User can do, plus reviewing and approving/rejecting pending reports
AdminEverything a Moderator can do, plus creating staff accounts and activating/deactivating any user

Moderator and admin accounts aren't available through the sign-up form. If you need one, an existing admin has to create it for you. This is intentional: it keeps moderation and administration limited to people the team has vetted, rather than something anyone can grant themselves.

If your account is deactivated

An admin can deactivate an account (for example, in response to abuse). A deactivated account can't sign in, even with the correct password. If you believe your account was deactivated in error, contact an admin directly — there's no self-service way to reverse this.